Our Key Information Guide on the Key Information Document

Key Information Documents (KID) were introduced on 6th April 2020 as an attempt to increase pay transparency for agency workers and provide key information regarding their assignments including how fees and deductions will affect their pay. Full information can be found here although below is our attempt to help you understand the new legislation.

Under this new legislation, as work-seekers, you are entitled to receive a KID from your employment agency which must outline:

  • The information which relates to the relationship between the ‘employment business’ and the ‘work-seeker’;
  • The nature of work and the number of hours along with any remuneration or fees which may impact the worker’s pay;
  • Entitlement to employee benefits such as holidays;
  • An estimate of the net payment to be issued to the worker after all deductions have been taken into account;
  • Who the employer is and who is paying the worker.

The responsibility for providing this document sits with us, the ‘employment business’ and the KID must be provided to all work seekers. If as we do, your employment business works with multiple umbrella companies, you may receive a KID for each umbrella company provider and our advice is to focus your attention on FCSA accredited umbrella companies.

From April 6th 2020 therefore, as recruitment consultants we must provide details of your likely gross pay and deductions when you become a ‘work seeker’ – which could be the point at which you register interest in an opportunity, the initial point at which we discuss a position with you, or the point when we become reacquainted with you as an active candidate. This applies to workers that we plan to engage via an umbrella company, PAYE  or through your own Personal Service Company (PSC). In practice, this may mean providing multiple KIDs to job seekers that we are supporting. Whilst this does not fall part of the legislation, at Allen Lane we may also provide you with an additional KID once you’ve accepted a temporary position as part of your on-boarding process – in which we would ensure you have close to / exact details on your KID for your specific assignment.

Furthermore, a new KID will need to be issued when certain facts contained within the contract change.

For umbrella company candidates in particular, these changes will mean an increase in transparency.

The following information must be included in the document:



What does this mean?

Contract type

The type of contract which the worker will be engaged under.

Who pays the worker

The employment business or umbrella company.

Rate of pay

This can either be the exact rate of pay or the minimum rate expected.

Payment dates and intervals

How often the worker is expected to be paid, usually either weekly or monthly.

Any statutory deductions

A list of any statutory deductions must be included, though exact amounts aren’t needed. This will include costs such as tax and National Insurance, along with any other deductions like student loan repayments.

Any non-statutory deductions

Non-statutory deductions must include either the amount to be deducted or a description of how this calculation will be made. This will include costs such as private healthcare.

Fees for goods and services

Again, this must include either the amount to be deducted or a description of how the calculation will be made.

Any additional benefits

This outlines any non-monetary benefits which the worker may be entitled to.

Holiday entitlement

This details any holiday pay which the worker is entitled to.


As the KID is intended just to outline key information, it must be no more than 2 pages of A4. Please find attached 2 example templates of Key Information Documents that you would expect to receive if seeking a role from Allen Lane where Parasol was the Umbrella Company (one where we would pay Parasol £200, and the other at £500) and a third example of a KID required for your PSC.

For further information on this or other questions you may have, please contact Steve McKenzie on 020 3031 9625 or by emailing stevenmckenzie@allenlane.co.uk.

KID – Umbrella example 1 

KID – Umbrella example 2

KID – PSC example 1

KID – PSC example 2