Business Systems and Projects Officer

Discipline: IT

Sector: Local Government

Location: South East

Type: Permanent

Date posted: 16/05/2022

Start: ASAP

Duration: Permanent

Salary: £29,538 - £38,394 per annum


Allen Lane are delighted to be supporting Hertsmere Council in their search for a Business Systems and Projects Officer.

Hertsmere’s Information and Digital Services are looking for an experienced business systems professional to join a small team providing support for business applications across the organisation. Hertsmere Council are responsible for helping other Council departments to get the most from their business systems, providing support through all phases of implementation and live running.

The main duties are to act as account manager for various client departments, interpreting their business needs into system solutions, and being responsible for system management and maintenance. This includes front line support for large systems, troubleshooting and solving application issues, developing enhancements and improvements, and assisting with training and documentation. The post holder will be responsible for system backups, application upgrades, data extract and database reporting. They will liaise with system suppliers and assist clients to understand the technical implications of any changes.

Applicants should be able to demonstrate the following key skills/experience in their application:

  • Well organised
  • Flexible
  • Self-reliant
  • Work effectively with colleagues, clients and suppliers.
  • Experience of supplying business system support
  • Good problem-solving skills
  • Systematic approach to projects
  • Ability to manage change.

Whilst experience of local authority systems is not essential, experience of providing support for Civica OPENRevenues or Idox Uniform would be an advantage.

This role will be hybrid working, with 3 days a week in the office required. The job requires occasional evening and weekend work, sometimes at short notice.

Register Interest

Tom Rimmer

33 King Street, St. James’s,
London, SW1Y 6RJ

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