Dynamics365 Online Project Manager

Discipline: IT

Sector: Not-for-Profit

Location: London

Type: Temporary

Date posted: 05/03/2019

Start: ASAP

Duration: 9 months

Salary: £500 per day


Our client, a Central London based not-for-profit, have an immediate requirement for a Dynamics 365 CRM Project Manager. This role is 1 month of 5 days per week, then transitioning to 2 days per week for 8 more months, although this is Dependent on the project and how the first month goes. The organisation are moving from OpenEngage to Dynamics365 Online.

Aims for the Dynamics365 Online Project Manager during phase 1 (first month):

  • A flexible project plan for the remainder of 2019
  • A full fit/gap analysis and specification for the Dynamics365 environment including online portal
  • A full specification for modifications to the websites

Aims for the Dynamics365 Online Project Manager during phase 2:

  • Discontinue use of OpenEngage RMS
  • Discontinue relationships with suppliers
  • Migrate the marketing and sales functions from Dynamics365 (on premise) to Dynamics365 (online)
  • Migrate all operations to the same Dynamics365 (online) tenant
  • Create a self-service portal on Dynamics365 (online) to replace self-service and eCommerce functionality on websites
  • Migrate all Back Office operations from websites – customer tickets and interactions
  • Migrate all existing data from OpenEngage RMS and the website tickets
  • Modify the website platform to become unauthoritative on authentication and access control, giving authority to the Dynamics365 portal

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