Network Support Contractor

Our Richmond based client have an immediate requirement for a Network Support contractor, to join on a 3 day per week basis.

Key skills required for the Network Support Contractor:

• Experience in network service environments: design topology, configuration, directing installation, documentation, and enforcing standards;
• Extremely good documentation skills
• In-depth knowledge and experience of networking, including LANs, WANs, switching, and routing;
• Ability to manage incidents in a live environment, and coordinate responses and solutions;
• Experience in undertaking data network fault investigations in local and wide area environments using information from multiple sources;
• Experience in maximising network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating on network optimisation;
• Service-oriented with a flexible, customer-focused approach to service delivery;
• Effective communication skills (verbal and written) with all levels of staff;
• Ability to prioritise own workload under minimal supervision;
• Able to work to a high level of accuracy and attention to detail;
• An undergraduate degree or equivalent working experience.

Essential skills required for the Network Support MANAGER:

• CCNA or equivalents (Juniper or Microsoft)
• Conversant with different operating systems Windows, Linux or macOS
• Switching and Routing -experience of routing protocols such as OSPF and BGP
• Fortinet WiFi and Firewalls
• DHCP & DNS services, 802.1x authentication for wired and wireless clients
• Ability to organise and document well