Senior ServerOps Engineer

Discipline: IT

Sector: Central Government

Location: London / Manchester

Type: Permanent

Date posted: 18/11/2021

Start: ASAP

Duration: Permanent

Salary: £49,700 - £58,500 per annum*


Are you ready to join a Government department undergoing an exciting and significant Digital Transformation? Cabinet Office are seeking the appointment of 2 permanent Senior ServerOps Engineer to help support the ambition to make UK Government digital services the best in the world.

The role is part of the Technology Pillar which provides, maintains and supports the infrastructure, telephony, network, Wifi, end-user devices, cloud capability and software across the entire Cabinet Office estate. Our user base includes the Cabinet Office, Crown Commercial Services, Estates and Government Property Agency.

The Senior ServerOps Engineer works within the Technical Operations team within the Cabinet Office CDIO team. Working closely with the Technical Architects and will be designing/maintaining existing Server infrastructure, and carrying out upgrades and problem resolutions. Senior ServerOps Engineer will have the responsibility to create and maintain documentation, change management and root cause analysis as well as acting as an escalation point for the Live Service.

Main responsibilities

  • Work with service providers to troubleshoot issues through to resolution
  • Directory Services, PKI, System Centre, Event Log Management, Security and Integrity, Compliance, Patching, Monitoring, Change Control, Project related requirements
  • Maintain and monitor all network, security and computer systems to meet the organization’s current and future requirements
  • Responsible for management, maintenance and architecture of storage, virtualized environment, servers and productivity tools
  • Monitor systems and identify performance issues proactively
  • Work within strict time frames and escalate incidents with any 3rd party suppliers within defined timeframes
  • Test all changes to hardware, software, and hosted applications
  • Cater to doing infrastructure coordination related to design and setup activities at different stages of a project
  • Resolve issues and prepare status reviews and reports
  • Professionally represent the ServerOps team as a technical consultant on projects.
  • Maintain the necessary documentation of all system builds, design documents and modifications.
  • Interact and coordinate with vendors, suppliers, distributors and contract consultants
  • Maintain a good working knowledge of current infrastructure and future trends
  • Maintain good working relationships with all service providers and vendor

Skills and experience

Essential Criteria:

  • Strong experience managing and administering Windows Servers
  • Strong experience working with Active Directory and related services such as DHCP, DNS, PKI, LDAP and Group Policy
  • Strong experience managing and administering Linux Servers
  • Experience implementing planned changes to infrastructure
  • Understanding of print services and administration of managed print systems
  • Experience analysing system performance data
  • Microsoft SQL server administration and MySQL
  • Understanding of VMware and clustering, HA and network load balancing
  • Knowledge of PowerShell scripting
  • Experience in Citrix or Remote Desktop Services implementation and administration
  • Experience of supporting infrastructure services for 10000+ users
  • DBA skills
  • Experience in IaaS/PaaS Compute such as AWS, GCP or Azure

Desirable Criteria:

  • MCSA Windows Server qualified
  • MCTS in SQL server, Active Directory or Network and Windows Client
  • ITIL certification
  • SCCM and Microsoft System Centre knowledge
  • AWS Certification
  • Familiar with CI/CD (Ansible, Terraform, etc)
  • Familiarity with legislation pertaining to Government/ Public Sector IT

The ServerOps team cover an extended hours Mon-Fri 07:00 – 19:00 working pattern and the successful candidates would need to select an early, normal or late shift pattern. The extended hours cover results in an additional allowance being added to the base salary. This allowance will be discussed at the interview stage.


We’ll assess you against these behaviours during the selection process:

  • changing and improving
  • making effective decisions
  • leading and communicating
  • collaborating and partnering
  • delivering at pace

The process:

This is a rolling campaign. Sifting of CV’s and interviews will be held weekly. Please submit your CV immediately.

Applicants will be required to provide an up to date CV and supporting statement (up to 1,250 words) detailing how you meet the requirements and behaviours listed above. You will also provide a completed diversity form.

View the full job description here.

To apply, please email

Cabinet Office are an equal opportunity employer and value diversity in our organisation. You can find out more about our commitment to diversity and inclusion and read our equal opportunities statement on our Diversity and Inclusion page. CDIO is based in Bristol, London and Manchester, and you will be working with colleagues across all three sites. CDIO supports flexible working, including a balance between office and home-based working.

Security Clearance

Please note that this role requires SC clearance, which would normally require 5 years’ UK residency in the past 5 years. This is not an absolute requirement but supplementary checks may be required where individuals have not lived in the UK for the required period. This may mean that your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible.

Register Interest

33 King Street, St. James’s,
London, SW1Y 6RJ

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