Head of Programme Delivery
Sector: Central Government
Location: London / Bristol / Manchester
Date posted: 24/11/2021
Salary: £60,500 - £70,877 per annum*
The Cabinet Office is the corporate headquarters for government, employing over 6,000 people in a variety of roles across the UK. In partnership with HM Treasury, we take the lead in certain critical policy areas and support the Prime Minister to ensure the effective running of government. We are seeking a permanent Head of Programme Delivery.
The Chief Digital and Information Office (CDIO) directorate has a crucial role to play in modernising the Cabinet Office through digital transformation. The directorate has approximately 350 staff and is growing in order to meet the demands of the department, and to provide a wider and more mature range of digital, data, technology and security services.
The Head of Programme Delivery role sits in the Change and Deliver (C&D) Pillar within the CDIO directorate of the Cabinet Office. It is at the heart of driving agile delivery across the Cabinet Office and has a crucial role to play in modernising the government. C&D will be active in changing culture and driving these outcomes in how we work, playing a critical role by delivering priority outcomes for the department and wider government. It will deliver agreed user-focussed, dynamic and forward looking outcomes set out in our strategy with a focus on value for money, flexibility and quality and pace.
It is an exciting time to join C&D as we drive delivery improvements across the Cabinet Office finding innovative and effective ways to deliver using agile methodology and emerging technologies.
We work in a fast-moving environment where priorities frequently change and you will be responsible for anticipating, balancing and managing requests and changes that come from government priorities, policy, user research findings, data and learnings from the development process.
The Head of Programme Delivery is a new leadership role in C&D. A key responsibility of the role is to provide advice and guidance to the Change and Deliver Deputy Director on matters relating to delivery, risks and cost recovery estimations in consultation with commercial leads in order to achieve the desired outcomes. Reporting to the Deputy Director for Change and Digital Delivery, you will be accountable for the strategic delivery of a wide range of digital projects within the pillar. This is an important role in C&D and will be key to promoting and overseeing agile, user-centred and data-driven approaches to delivery, removing waste and driving efficiency. You will work collaboratively with industry, wider colleagues across the CDIO and other government departments to deliver a range of digital, data and technology projects. You will operate in a complex multi-stakeholder environment and bridge the strategic needs of the department and the delivery of a range of high profile digital, data and technology projects.
You’ll manage and develop a multidisciplinary team of staff and be co-accountable for strategic planning, continuous improvement and the successful delivery of priority projects. You will also be responsible for collaborating with a range of stakeholders and the effective management of associated risks and issues.
You will be joining at an exciting time as we drive delivery improvements using agile methodology alongside existing and emerging technologies across a wide range of projects. Responsibilities include working closely with and building effective partnerships with Cabinet Office business units to deliver and transform digitally at pace.
- Provide advice and guidance to the Change and Deliver Deputy Director on matters relating to delivery, risks and cost recovery estimations in consultation with commercial leads in order to achieve the desired outcomes.
- Operate in a complex multi-stakeholder environment and bridge the strategic needs of the department and the delivery of a range of high profile digital, data and technology projects.
- Provide strong leadership across multidisciplinary teams and senior level advocacy in the overall development, understanding and delivery of the pillar objectives and direction. This includes working with and managing suppliers to ensure the successful delivery of agreed projects.
- Lead a Digital Services Team – currently team of 26 (6 civil servants and 20 suppliers)
- Oversee all projects in delivery at various stages of product life cycle, supporting and advising delivery managers, keeping an eye on budgets, team morale, timelines, ensuring best practice and adherence to the Digital Service Standard.
- Manage team finances (cost recovery model) – recharged to business units across Cabinet Office.
We’re interested in people with skills in:
- An understanding of new and emerging digital technologies and the opportunities they provide to improve the delivery of public services in the UK.
- Experience in securing funding for agile delivery through business cases or through delivering pitches to the government or elsewhere.
- Experience of change management, aligning organisations and culture to strategic change
You will have:
- The ability to manage complex products and services that are being discovered, defined and delivered by multiple teams, which have high technical and/or political risk
- Experience of leading, and continually improving, the development, release and provision of service of digital products using proficiency in scaled lean/agile management methods and techniques
- Familiarity with setting, monitoring, managing and reporting costs, budgets, plans, forecasts, progress, risks, benefits and programme KPIs
- A track record of understanding, managing and communicating between complex stakeholder groups, using influence and awareness to balance key priorities. An ability to appropriately communicate and advocate both direction and change
- The ability to drive delivery momentum and to solve issues and unblock problems – setting sustainable pace whilst ensuring teams are working towards delivery commitments
- Experience of governing, creating and aligning teams, implementing the most effective programme and team structures for delivery and team health
- A thorough understanding of the variety of disciplines involved in digital delivery, including engineering, service design, product management, performance analysis and user research developed through working in multi-disciplinary teams
- Experience of commercial, supplier and dependency management. Ensuring commercial contracts and suppliers are held to account for their timeliness, value and quality
- An ability to form, collaborate with and lead senior teams to deliver a high level strategy, coupled with an ability to get involved in the details of key team challenges as needed
- An open and sharing attitude. An ability to contribute authoritative expertise to, or lead community sessions
- The ability to be comfortable with uncertainty, accountability and with being the escalation point for internal and external issues
- The ability to challenge and improve disproportionate organisational processes where these impact the pace of a team. Motivation to influence and make positive changes to the organisation.
In the Civil Service we use our Success Profile Framework to outline expected behaviours and we will use these as part of our wider assessment during the interview process.
We’ll assess you against these behaviours during the selection process:
- Communicating and influencing
- Working together
- Changing and improving
- Making effective decisions
Applicants will be required to provide an up to date CV and supporting statement (up to 1,250 words) detailing how you meet the requirements and behaviours listed above. You will also provide a completed diversity form.
View the full job description here.
To apply, please email email@example.com.
Cabinet Office are an equal opportunity employer and value diversity in our organisation. You can find out more about our commitment to diversity and inclusion and read our equal opportunities statement on our Diversity and Inclusion page. CDIO is based in London, Bristol and Manchester, and you will be working with colleagues across all three sites. CDIO supports flexible working, including a balance between office and home-based working.
Please note that this role requires SC clearance, which would normally require 5 years’ UK residency in the past 5 years. This is not an absolute requirement but supplementary checks may be required where individuals have not lived in the UK for the required period. This may mean that your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible.
*salary is subject to location and performance at interview, offers above the minimum will be made up with a specialist non-pensionable pay allowance based on capability