Senior Content Designer

Discipline: IT

Sector: Central Government

Location: Bristol / Manchester

Type: Permanent

Date posted: 04/01/2022

Start: ASAP

Duration: Permanent

Salary: £49,700 - £56,524 per annum*


We are seeking a Senior Content Designer to join The Cabinet Office on a permanent basis. The Cabinet Office is the corporate headquarters for government, employing over 6,000 people in a variety of roles across the UK. In partnership with HM Treasury, we take the lead in certain critical policy areas and support the Prime Minister to ensure the effective running of government.

The Chief Digital and Information Office (CDIO) has a crucial role to play in modernising the Cabinet Office through digital transformation. The directorate has approximately 350 staff and is growing in order to meet the demands of the department, and to provide a wider and more mature range of digital, data, technology and security services.

The role sits within the GovWifi which is in the Change and Deliver team in the CDIO. The Change and Deliver Team are responsible for leading and supporting the delivery of excellent digital services and digital transformation changes with business units across the Cabinet Office.

GovWifi is a wifi authentication service that is transforming the way that public sector workers collaborate. It allows staff and visitors to connect to guest wifi networks across the government estate, simply, quickly and securely. GovWifi is used by public sector workers and visitors in thousands of locations including central government, local government, the emergency services, courts, and UK embassies.

As a Senior Content Designer you’ll:

  • identify and build strong relationships with stakeholders across large-scale and high-profile projects, influencing and collaborating with them to improve content quality
  • create and iterate user-centred content efficiently and to a high standard
  • use analytics data, user feedback and user research to identify the needs of users, map user journeys and inform content strategy
  • review and provide direction on the work of other content designers and experts from other disciplines
  • manage relationships between your team and other teams in CDIO to ensure consistency and share good practice
  • contribute to guidance for government, including content principles and patterns
  • contribute to the cross government and CDIO content design community
  • help colleagues and stakeholders from other disciplines understand what content design is, why it’s important and how to work with content designers

We’re interested in people with skills in:

  • creating, iterating, publishing and managing high-quality, user-centred content
  • making complex language and processes easy to understand
  • using analytics, user feedback, and user research to evaluate and improve content
  • building relationships with stakeholders to understand their goals and working with them to improve user journeys and content quality
  • managing multiple projects and adapting to changing priorities and deadlines
  • providing feedback to and mentoring others to make sure they’re delivering quality work
  • working on the development and implementation of content strategy
  • reviewing and improving processes and working with content publishing systems


Experience of using the GDS Style Guide

In the Civil Service we use our Success Profile Framework  to outline expected behaviours and we will use these as part of our wider assessment during the interview process.

We’ll assess you against these behaviours during the selection process:

  • Communicating and Influencing
  • Delivering at Pace
  • Working Together
  • Changing and Improving

Applicants will be required to provide an up to date CV and supporting statement (up to 1,250 words) detailing how you meet the requirements and behaviours listed above. You will also provide a completed diversity form.

View the full job description here.

To apply, please email

Cabinet Office are an equal opportunity employer and value diversity in our organisation. You can find out more about our commitment to diversity and inclusion and read our equal opportunities statement on our Diversity and Inclusion page. CDIO is based in London and Manchester, and you will be working with colleagues across all three sites. CDIO supports flexible working, including a balance between office and home-based working.

Security Clearance

Please note that this role requires SC clearance, which would normally require 5 years’ UK residency in the past 5 years. This is not an absolute requirement but supplementary checks may be required where individuals have not lived in the UK for the required period. This may mean that your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible.

*The base salary of this grade is £49,700. Offers made above this will be made up with a specialist pay allowance based on capability

Register Interest

33 King Street, St. James’s,
London, SW1Y 6RJ

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