Content Designer

Discipline: IT

Sector: Central Government

Location: Bristol / Manchester

Type: Permanent

Date posted: 04/01/2022

Start: ASAP

Duration: Permanent

Salary: £37,300 – £40,248 per annum


We are seeking a Content Designer to join The Cabinet Office on a permanent basis. The Cabinet Office is the corporate headquarters for government, employing over 6,000 people in a variety of roles across the UK. In partnership with HM Treasury, we take the lead in certain critical policy areas and support the Prime Minister to ensure the effective running of government.

The Chief Digital and Information Office (CDIO) has a crucial role to play in modernising the Cabinet Office through digital transformation. The directorate has approximately 350 staff and is growing in order to meet the demands of the department, and to provide a wider and more mature range of digital, data, technology and security services.

As a content designer will work as part of a multidisciplinary agile team with other digital and policy experts to deliver one or more digital services. You will be responsible for creating, evaluating, updating and reviewing content at all stages of the end-to-end user journey to make things easier for people to understand and use. You will work closely with user researchers, service designers and interaction designers to make sure appropriate content is shown to a user in the right place and in the best format. You will also work across a number of projects at any given time.

You will:

  • create, improve and manage user-centred content using analytics, user feedback, user research and other sources of information
  • develop content written in plain English using the GDS Style Guide and GDS Design System
  • attend planning and design meetings, develop and apply content and format strategies and be accountable for content decisions
  • collaborate with user researchers, interaction designers and service designers to present information to users in the most effective way possible
  • collaborate effectively with stakeholders and subject matter experts, making sure content is accurate, timely, high quality and to style
  • work in an agile environment, able to deliver at pace, and be at ease with rapidly changing deadlines, workloads and goals
  • work with the wider project team to ensure that services meet the digital service standard, participating in services assessments as necessary to provide content design evidence to support the relevant points from the service standard
  • contribute to the Cabinet Office and Government Digital Services content community

Essential skills and experience:

  • Proven ability to create, improve and publish user-centred accessible content using plain English.
  • Ability to communicate effectively with stakeholders and subject matter experts to understand their issues while maintaining content quality.
  • Can work to tight deadlines, manage your workload across several projects simultaneously and adapt to changing priorities, while ensuring attention to detail.
  • Ability to use analytics, user feedback, user research and other sources of information to make decisions about content and how to improve it.
  • Ability to understand and implement house styles and standards.
  • Experience of working on and helping to implement content strategies, as well as helping to improve processes.
  • Working with content publishing systems.
  • Experience of working collaboratively in a dynamic agile environment and using agile tools.

Desirable skills and experience:

  • Using the GDS Style Guide and GDS Design System.

In the Civil Service we use our Success Profile Framework  to outline expected behaviours and we will use these as part of our wider assessment during the interview process.

We’ll assess you against these behaviours during the selection process:

  • Communicating and Influencing
  • Delivering at Pace
  • Working Together
  • Changing and Improving

Applicants will be required to provide an up to date CV and supporting statement (up to 1,250 words) detailing how you meet the requirements and behaviours listed above. You will also provide a completed diversity form.

View the full job description here.

To apply, please email

Cabinet Office are an equal opportunity employer and value diversity in our organisation. You can find out more about our commitment to diversity and inclusion and read our equal opportunities statement on our Diversity and Inclusion page. CDIO is based in London and Manchester, and you will be working with colleagues across all three sites. CDIO supports flexible working, including a balance between office and home-based working.

Security Clearance

Please note that this role requires SC clearance, which would normally require 5 years’ UK residency in the past 5 years. This is not an absolute requirement but supplementary checks may be required where individuals have not lived in the UK for the required period. This may mean that your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible.

Register Interest

33 King Street, St. James’s,
London, SW1Y 6RJ

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