Business Analyst

Discipline: IT

Sector: Central Government

Location: London

Type: Permanent

Date posted: 20/12/2021

Start: ASAP

Duration: Permanent

Salary: £40,600 - £44,700 per annum


Are you ready to join a Government department undergoing an exciting and significant Digital Transformation? Cabinet Office are seeking the appointment of a permanent Business Analyst to help support the ambition to make UK Government digital services the best in the world.

The role is part of the Digital and Technology team (DaTT) which provides, maintains and supports the infrastructure, telephony, network, WiFi, end-user devices, cloud capability and software across the entire Cabinet Office estate. Our user base includes all of Cabinet Office.

The role

As a Business Analyst, your key role will be to support multiple projects and tasks using agile methodology, for a specific infrastructure-related product, working closely with the Delivery Team and key stakeholders to understand, identify, analyse user and business needs.

You will be the first point of contact for stakeholders and managing stakeholder relationships to investigate problems and recommending options for resolution. You will be confident at analysing current processes and driving business improvement by applying agile methodology to all aspects of your work.

Main responsibilities:

  • Work closely with Cabinet Office business users and internal Technology Teams (Network Operations, Cloud Operations, Technical Architects and Live Service) to identify business requirements, ensuring that they align with the technology strategy to improve our current services.
  • Work with the Product Manager and Delivery Manager to scope requirements for any given product, help the team visualise outcomes and prioritise work.
  • Proactive in engaging effectively with stakeholders, building relationships and clarifying mutual needs.
  • Ability to use agile methodology to identify the best processes or tools to use, to scope, identify and map out project requirements/processes with the team and/or stakeholders.
  • Identify and analyse problems and issues that may affect the successful transition of projects into live service
  • Apply proven communication, analytical, and problem-solving skills to ensure that the team’s plans and objectives are achieved
  • Make sure outcomes are aligned with service vision and business strategy by identifying the link between current and future business models and delivering to the business architecture
  • Challenge constructively to achieve solutions that are fit for purpose
  • Facilitate collaboration and effective communication amongst all stakeholders to support best practice design, build and delivery to meet the user needs
  • Ability to work on multiple projects simultaneously, balancing workload and priorities according to project goals

It is essential that you have:

  • Business Analyst experience of working on agile technical and non-technical projects, identifying business requirements and leading business improvements.
  • Experience of using a range of communication skills to build strong stakeholder and team relationships and communicate technical concepts to non-technical audiences
  • Experience of working in a fast-paced multidisciplinary team, changing your delivery approach rapidly and regularly when needed
  • Experience of working in ambiguity and using a range of agile tools and techniques to establish requirements for any given project.
  • Demonstrable experience of building a culture of continuous delivery and improvement.
  • Experience in producing accurate documentation for the life of the project/task.


We’ll assess you against these behaviours during the selection process:

  • working together
  • making effective decisions
  • changing and improving
  • Communicating and influencing
  • delivering at pace

Technical skills

We’ll assess you against these technical skills during the selection process:

  • Working with a technology platform

Process Information

Applicants will be required to provide an up to date CV and supporting statement (up to 1,250 words) detailing how you meet the requirements and behaviours listed above. You will also provide a completed diversity form.

View the full job description here.

To apply, please email

Cabinet Office are an equal opportunity employer and value diversity in our organisation. You can find out more about our commitment to diversity and inclusion and read our equal opportunities statement on our Diversity and Inclusion page.

Security Clearance

Please note that this role requires SC clearance, which would normally require 5 years’ UK residency in the past 5 years. This is not an absolute requirement but supplementary checks may be required where individuals have not lived in the UK for the required period. This may mean that your security clearance (and therefore your appointment) will take longer or, in some cases, not be possible.

Register Interest

33 King Street, St. James’s,
London, SW1Y 6RJ

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